Training · Consultation · Community Collaboration

Helping communities
help people
in crisis.

Bring public safety, behavioral health and emergency services together around a more coordinated response.

Practical training and consultation grounded in the realities of crisis work.

Training photograph from the existing Crisis Response Consulting website
Experience working alongside communities and crisis-response professionals.
Community-centered planningTrauma-informed practiceCross-system collaborationPractical skills
Our Services

A coordinated response.
People prepared to deliver it.

Find the right starting point for your agency or community.

Our Approach

Start with the community.
Build for the work.

Effective crisis response depends on people understanding each other’s roles, knowing the resources available and practicing the skills they need.

Our team brings perspectives from law enforcement, emergency Communications, behavioral health and wellness.

  1. 01 — Understand the need

    Begin with your community’s priorities and current response.

  2. 02 — Bring partners together

    Build a shared understanding across agencies and disciplines.

  3. 03 — Develop practical skills

    Connect training to the situations personnel encounter.

  4. 04 — Plan the next steps

    Identify how the learning and partnerships can support local work.

Our Team

Experience across
the response.

Law enforcement. Emergency Communications. Behavioral health. Research. Responder wellness.

Eight professionals bring complementary perspectives to training, consultation and community collaboration.

Meet Our Team →
Lt. Mike Hatch, MPA (ret.)Mark Giuliano, MSWChristopher John, DSWAmanda BaileyQalvy Grainzvolt, M.S., LMHCAmanda Shoulberg, MASgt. Jay Ball, MSSarah Abbott, Ph.D., LSW
Let’s Talk

What does your
community need next?

Start with a conversation about your priorities, your partners and the people you want to prepare.

crisisresponseconsultingllc@gmail.com ↗607-346-0344

Based in New York’s Southern Tier and Hudson Valley, serving communities beyond the region.

Plan a Conversation